Privacy Policy

Effective October 7, 2026

This policy explains what information spokane-radon-mitigation.com collects, what we do with it and who gets to see it. The short version: we use what you send us to answer your request, we don't sell it, and we don't track you.

Who we are

Spokane Radon Mitigation (“we”, “us”) tests homes for radon and installs radon mitigation systems in the Spokane area. Our contact details are at the end of this policy.

What we collect

• What you enter in a form. Your name, phone number or email address, street address or zip code, details about your home and any radon result you share. Real estate orders also include the property address, dates, access notes and the email addresses that should receive the report. With each request we note which form and page you used and which version of our consent text you agreed to.
• Calls. If you call us, we receive your phone number and whatever you tell us.
• Technical data. Like any website, ours runs on servers that see your IP address, browser type and the page you ask for. Our hosting provider, Cloudflare, uses this to deliver pages and to block attacks. We don't attach your IP address to your request.
• The service-area map. When you scroll to our map, your browser loads map images from OpenFreeMap and terrain data from Amazon Web Services. Those servers see your IP address, as with any file your browser loads. We don't send them anything else.

Cookies and tracking

We don't set cookies, and we don't use advertising pixels, social media plugins or any tracking across websites. Our fonts and scripts come from this website itself. No third party can use our site to follow your activity over time or across other websites.

Visitor statistics. We count visits with Rybbit, a cookie-free statistics tool that runs on our own server. It stores nothing on your device and shows us totals only, for example how many people viewed a page or sent a form, not who you are.

Do Not Track. Because we don't track visitors across websites, a Do Not Track or Global Privacy Control signal changes nothing here. You get the same treatment either way.

How we use your information

• To answer your request: to call or email you, schedule a test or an installation, and send you a price, test results or a report.
• To do the work and keep records of it, including warranty records.
• To keep this website secure and free of spam.

We don't use your information for unrelated advertising.

Who we share it with

• Service providers. Companies that host this website and run our email and office software. They handle your information only to provide those services to us, not for their own purposes.
• Contractors working for us. If a contractor does work on your job for us, they receive the details they need for it, such as your name, address and appointment time.
• When the law requires it, for example a court order, or to protect our rights.
• If our business changes hands. If Spokane Radon Mitigation is sold or merges with another company, customer records go to the new owner, who has to keep following this policy.

Nobody else receives your request. We don't sell it, and we don't share your phone number or email address with anyone for their own marketing.

Calls and email

When you send us a form, we call or email you about that request, for example to confirm an appointment, send instructions or results, or follow up on a quote. We don't add you to a mailing list.

How long we keep it

We keep your request as long as we need it to handle your project, answer follow-up questions and keep job and warranty records. After that we delete it. If you ask us to delete it sooner, we will, unless the law requires us to keep it.

Your choices

You can ask us at any time which information we have about you, and ask us to correct or delete it. Contact us as shown below and we will answer within 45 days. To stop calls or emails, tell the caller or let us know. Some states give their residents additional privacy rights; where such a law applies to you, we honor it.

Security

This website only uses encrypted connections (HTTPS), and only the people who handle requests can see them. No system is perfectly secure, but we take reasonable steps to protect your information.

Children

This website is not meant for children under 13, and we don't knowingly collect information from them. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

When we change this policy, we post the new version on this page and update the effective date at the top. If a change affects information we already have, we say so at the top of this page.

Contact

Spokane Radon Mitigation
104 S Division St #118, Spokane, WA 99202
Phone: (509) 278-2215
Email: privacy@spokane-radon-mitigation.com